About Me
Know Me More
I'm Melvin Zaaijer, experienced in technology consulting
and living in Pijnacker in the Netherlands with my wife and our son. As a Digital Solution Delivery Manager I help clients create end-to-end solutions to achieve the best customer experiences, across the entire customer journey. Within a multidisiplinary team, I advice on digital strategy, design digital experiences and deliver digital commerce, content and marketing solutions.
Over the last years, I worked for large companies creating new TV experiences, establishing a state-of-the-art headless CMS and commerce platform as well as integrating worldwide eCommerce solutions. With my expertise in Digital experiences and design, I want to contribute to a creative and user-centered approach.
- Email:contact@melvinzaaijer.com
- Phone:+31 6 30 62 76 92
- LinkedIn:melvinzaaijer
- Language:Dutch and English
Services
What I Do?
Project Manager
As a PM I lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations and project implementation plans, including risk mitigation. My areas of expertise are e-commerce, content and digital marketing.
Product Owner
As a PO I drive product vision, backlog management, requirements gathering, sprint planning, acceptance, and collaboration between stakeholders and the development team, ensuring the successful delivery of customer-centric products that meet business objectives and user needs.
Agile Software Delivery (Scrum (Master))
As a Agile DM / SM I facilitate and coach to ensure that Scrum is effectively implemented. I guide the team in self-organization, remove impediments, and promote collaboration and continuous improvement. This is executed through the facilitation of ceremonies, manage the team's workflow, and foster an environment that encourages transparency, accountability, and delivery of value.
Business Analyst
As a BA I analyze business processes, gather requirements, and translates them into user stories and acceptance criteria. In addition, I facilitate the communication between stakeholders and the development team, ensuring achievement of the successful delivery of high-quality products that meet both business goals and customer needs.
Summary
Resume
My Experience
2023-2024
Project Manager
dsm-firmenich
A merger of two brands requires a CMS strategy to be combined and migrated in target architecture. I was responsible for overall project management by steering project (and client) teams towards sign-off, for which we determine a content migration approach based on assessment framework, migration plan & roadmap
2021-2023
Delivery Lead (Project Manager)
GrandVision
Responsible for managing the delivery of complex technology projects for clients. I led multiple project teams and ensure that the project is completed on time, within budget, and to the client's satisfaction. This includes working closely with the stakeholders to understand their needs and provide regular updates on project status.
2018 - 2021
Product Owner and Scrum Master
GrandVision
As a PO I was responsible for defining and prioritizing the product backlog, ensuring that the team is building the right product for the customer within the My Account domain. In my Scrum Master role, I was ensuring that 2 scrum teams are following the Agile principles, fostering self-organization, continuously improving and removing any obstacles that may hinder their progress in a large program with 7 scrum teams.
2017 - 2018
Lead Business Analyst
Samsung
Provide strategic direction, mentorship, and guidance to a team of business analysts, ensuring effective requirements analysis, stakeholder management, and successful project delivery.
My Education
2010 - 2013
Master Degree Design For Interaction
Delft University of Technology
Design for Interaction focuses on the design of interactive products, services, and systems. Students learn to apply design thinking and human-centered design principles to create user-centered solutions that are both functional and aesthetically pleasing. The program includes courses on design research, interaction design, prototyping, and user testing.
2006 - 2010
Bachelor Degree Industrial Design Engineering
Delft University of Technology
Industrial Design Engineering focuses on the design and development of products, systems, and services. Students learn to apply design methods, engineering principles, and business insights to create solutions that meet user needs, market demands, and technical requirements. The program includes courses on design thinking, user research, prototyping, product development, and entrepreneurship.
2000 - 2006
Pre-University (VWO) Degree
Wolfert van Borselen (Dalton)
Atheneum, Science and Technology. Electives: Economics 1 & 2
My Skills
Project Scoping, Planning and Mapping 85%
Agile / Scrum (Including SAFe) 95%
Stakeholder Management 90%
Crytical Thinking and Problem Solving 85%
Customer Experience 90%
MACH, Hybrid and Monolithic Architectures 70%
Collaboration 100%
Communication 95%
Portfolio
My Work
Testimonial
Client Speak
Sander van Dongen Group Director of Omnichannel & eCommerce Products, Platforms & Delivery | Customer Experience at GrandVision
“Enorm bedankt voor de fijne samenwerking de afgelopen jaren. Mede dankzij jou hebben we enorm veel stappen kunnen maken als team, als platform en als GrandVision”
Ronald Kicken Director Growth & Product Innovation at Accenture Song
“It was an even greater pleasure to have you on our team throughout this tremendous journey. I’ve seen you grow in your career and as a person, and I want to emphasize that the great spirit of the team is largely a result of your good spirit and enthusiasm. Thank you on behalf of the whole account for the past years!”
Contact
Get in Touch